SoftSight

Use cases · By team · Five kinds of research operation

Three products, one job. Who you are decides which one you reach for first.

Get the right people into your research, and keep everyone fake out. An insights lead, an agency ops director, a solo consultant and a panel company all want that, and they all hit it from a different side. Find your team below.

The three products

Reach the audience. Run the suppliers.
Protect what comes back.

Each one solves its own problem and can be adopted alone. Together they cover the whole arc from “who do I even ask?” to “is this respondent real?”

Open Network

Reach the audience no single panel can fill

The question it answers

Who can even reach this audience?

Rare and specialist cohorts are scattered thin across dozens of suppliers. This is how you find the ones who actually hold them.

FieldworkOS

Run every supplier from one screen

The question it answers

How do I run them all without drowning?

Past two or three suppliers, coordination becomes the job. This is how the ninth supplier costs what the first one did.

SurveyGuard

Stop fraud at the door, not at reconciliation

The question it answers

Is the data coming back actually real?

Fraud concentrates exactly where completes are most expensive. This is how it gets stopped before it enters.

Client-side insights teams

Brand and enterprise insights leaders who commission research and answer for the data internally.

You care most about

Defensible data, speed to answer, and not being embarrassed in front of the board or a regulator.

Start with

SurveyGuard. Your name is on the data's integrity.

Certify that your data is real before you present it

Before a product-launch or pricing study reaches the leadership deck, SurveyGuard has already blocked fraudulent respondents at the entry point. You can say no fabricated record reached the dataset, rather than that most of them were cleaned out afterwards.

Commission a hard audience without hearing “not feasible”

When a specialist or low-incidence audience is too rare for your usual supplier, the Open Network reaches it across named suppliers whose standing was built from studies that actually fielded, so the study happens at all.

Get an audit trail your methodology can survive

Regulated and high-scrutiny work in healthcare, financial services and public policy has to show who was sourced, from where, and what happened in field. FieldworkOS produces that record as a by-product of running the study.

Know your sample came from named sources, not an anonymous pool

On reputation-sensitive research, supply that stays named and attributed respondent by respondent is the difference between a methodology you can defend and one you have to apologise for.

Trust the number even under commercial pressure

SurveyGuard's fraud thresholds do not soften for big-spending buyers. The data you are acting on was not quietly compromised to hit somebody else's completion target.

Full-service MR agencies

Firms running many concurrent studies across many suppliers, under client deadlines.

You care most about

Shipping on the promised date, protecting margin, and keeping project managers on strategy instead of on email.

Start with

FieldworkOS. Coordination is your daily bottleneck.

Close the last quota cell

The study is 92% complete and 0% delivered because one rare cell sits at 31 of 75. No single supplier holds the missing respondents, but four together do. FieldworkOS makes adding those four cost what adding the first one did: one RFQ, AI-parsed quotes, onboarding that proceeds on its own when a rate lands inside your bounds.

Answer “where is every supplier right now?” in one glance

The inbox, the three spreadsheets and the WhatsApp thread become one live state per supplier per survey: RFQ sent, negotiating, awaiting test IDs, live, paused, reconciling, invoiced.

Hit the two-week turnaround

The pre-field week is the whole risk on a tight window. Compressing the RFQ round, quote parsing, negotiation and link testing from days into hours means the field days get spent fielding.

Give project managers their day back

AI parses every quote at high confidence, and only edge cases reach a human, pre-structured for one-click review. Hours of triage become a short queue.

Stop paying for fraud on high-CPI audiences

On specialist B2B or healthcare studies each complete is expensive, and fraud concentrates there for exactly that reason. SurveyGuard blocks the bad respondent before entry, so you never field, pay for, or ship a fake.

Bid audiences you used to decline

With the Open Network for reach and FieldworkOS to run the resulting supplier set cheaply, “not feasible” audiences become winnable briefs.

Bill the rate you agreed

Respondent-level rate tagging means a mid-field CPI jump on one hard quota cannot silently rebill the whole study.

Independent researchers & consultants

Solo practitioners and small shops who run studies without a large operations team behind them.

You care most about

Punching above your weight: running real fieldwork without the infrastructure a big agency has.

Start with

FieldworkOS. It is the operations team you do not have.

Run multi-supplier fieldwork alone

Without a project management team, coordinating even three suppliers by hand is a full-time job. One RFQ, parsed quotes and one state view do the coordinating for you.

Reach audiences bigger than your rolodex

Your personal supplier contacts cap what you can field. The Open Network extends that reach to every vetted supplier in the directory, without you cold-sourcing each one yourself.

Deliver enterprise-grade data quality

A solo consultant can hand a client the same fraud assurance a large agency gives, because SurveyGuard runs at the door regardless of team size.

Look bigger than you are

A clean audit trail and certifiable data integrity let a one-person shop compete for work that used to require an agency's apparatus.

Sample suppliers & panel companies

Panel owners who extend beyond their proprietary panel through partner networks.

You care most about

Margin in the spread between client CPI and partner CPI, and keeping partner-sourced quality high enough to protect your name.

Start with

FieldworkOS. Your partner layer needs a system.

Run your partner layer as a system, not an inbox

When a hard quota pushes a study past your own panel and into partners, FieldworkOS coordinates that layer: one RFQ across partners, quotes parsed, states tracked, instead of manual email.

Enforce your tiering in field, not after it

Per-partner quality thresholds pause one partner on a breach without stopping the study, so the tiering you promise clients is enforced while field is still open.

Protect the margin in the spread

Respondent-level rate tagging catches a partner moving CPI mid-field on the hard stretch, which is the rebill that otherwise comes straight out of your margin.

Keep partner-sourced respondents clean

SurveyGuard at the door means fraud entering through a partner never reaches your client's dataset, which protects the quality your brand is built on.

Healthcare, pharma & specialist researchers

Teams whose audiences are rare and expensive, and whose data faces the highest scrutiny.

You care most about

Reaching a tiny qualified population, and defending every respondent's authenticity afterwards.

Start with

Open Network. Reaching the audience is the hard part.

Field a low-incidence clinical audience at all

Rheumatology nurses in tier-2 cities, or a rare-condition patient cohort, exist in no single panel. The Open Network assembles the reach across named suppliers who each hold a part of it.

Never re-burn an irreplaceable pool

At 8% incidence, sample you lose is sample you cannot buy again. In-field monitoring surfaces an over-terminating screener or a sourcing problem in the first hour rather than the second week.

Prove authenticity for a specialist claim

A “cardiologist” complete at specialist CPI attracts exactly the fraud a cheap complete does not. Fifteen-plus checks at the door and a cross-ecosystem reputation graph keep the misrepresented respondent out.

Hand reviewers a clean chain

For work facing medical or regulatory review, named supply, an auditable field record and certifiable data integrity are the whole ballgame.

Which product first

All three work alone. Who you are decides where you start.

Together they cover sourcing a study, running it, and protecting what comes back. Nothing here has to be adopted in order.

If you areStart withBecause
Client-side insightsSurveyGuardYour name is on the data's integrity.
Full-service agencyFieldworkOSCoordination is your daily bottleneck.
Independent researcherFieldworkOSIt is the operations team you do not have.
Sample supplierFieldworkOSYour partner layer needs a system.
Healthcare / specialistOpen NetworkReaching the audience is the hard part.

Want to see all three on one study rather than product by product? The hard-to-reach sample walkthrough follows a single German healthcare study through six steps, from the shortfall to the reconciled invoice.

All three products, one study

Need 500 healthcare professionals in Germany? Your panel delivers 180.

The end-to-end walkthrough follows one difficult audience through six steps: sourcing named suppliers with proven reach, bidding and allocating across them, monitoring pace and incidence, scoring every respondent, pausing what fails, and reconciling what was actually delivered.

Target
500 HCP · Germany
Your panel delivers
180
The gap
320
Products involved
All three
Steps in the walkthrough
6
See it on your own work

Start wherever your work is breaking.

Nothing here has to be adopted in order. Tell us what your team ran into on the last hard study and we will walk through the product that covers it, on your own work rather than on a demo dataset.