SoftSight
The FieldworkOS Open Network

Your best work is invisible. Buyers should see whose it is.

Marketplaces solved discovery by folding you into a blended pool, where your best study looks identical to everyone else’s, and price is all that’s left to compete on.

The Open Network connects buyers to you by name, with a performance record that's actually yours. No API. No portal. No commission. You join over email and work exactly as you do today.

Your profile, as buyers see it

Illustrative

Your panel

34 studies fielded · refreshed continuously

Verified
Sub-10% IR healthcareB2B IT decision-makersDE · FR · NL
IR accuracy94

Within 1.2 pts of quoted

Term-rate health88

Inside band for sub-10% IR

Quality flags96

2 per 1,000 entrants

Delivery reliability98

98% of committed volume

Billing accuracy100

Matches signed schedule

This is the exact record buyers see, input by input. Every metric is benchmarked within a band of similar difficulty, and you can dispute any input with evidence.

Where every supplier starts

Below the statistical minimum · buyers are told so plainly

Building record

No API

FieldworkOS runs over email from your side, so you quote exactly as you do today

No portal

Nothing for your project managers to adopt, and no change to your workflow

No commission

No cut of any transaction, no placement fee, no ranking you can pay for

Never blended

Every respondent your panel delivers is attributed to you, by name, every study

The 65-of-100 problem

A number and a shrug.

A supplier described the industry in one sentence, in a public discussion: they delivered a study, 65 of 100 final IDs were accepted, and no one explained the other 35. No dispute. No visibility. No record that carried to the next buyer.

That is the trust gap this network closes. Good suppliers do good work no one can inspect, get judged by processes they can't see inside, and end up in channels where price is the only number anyone can measure.

One delivered study

Illustrative

65

final IDs accepted

35

excluded, with no reason given

No dispute. No visibility. No record that carried to the next buyer.

It was never a demand problem.

The sample buyers need usually exists. It is just fragmented across suppliers they haven’t vetted, don’t know, or can’t justify onboarding for a single study. Marketplaces answered that by pooling supply anonymously. Discovery got easier. Your identity got erased with it.

Your quality became indistinguishable from the pool’s. Price became the only dimension left.

What the Open Network is

Buyers reach you by name, every study, every time.

FieldworkOS is the platform research buyers run their fieldwork on: RFQs, quotes, rate agreements, onboarding, live monitoring, reconciliation. Buyers here coordinate ten to thirty suppliers on a single study, because the manual overhead that made that impractical is gone.

The Open Network is how you plug into that demand. Buyers always know they are buying from you. You always know who you are fielding for. Every respondent your panel delivers is attributed to you, never blended into a pool. Your performance record, earned across real studies and visible to you in full, becomes your storefront.

Quality goes back to being something you can win on.

Nothing to integrate

Nothing to integrate. Nothing to learn.

FieldworkOS runs over email. No API, no portal your project managers have to adopt, no change to your workflow. You receive RFQs and send quotes the way you already do. The platform adds the structure on the buyer's side, out of your way.

Joining is a profile to fill out, not an engineering project.

The four principles

Built on commitments to you, not just to buyers.

Four things separate the Open Network from a marketplace. Each is a promise about how you get treated.

Named, never blended.

Every study attributes every respondent to the supplier who sourced them. Your completes never mix into an anonymous pool. When your quality is excellent, the buyer knows it’s yours.

Your work carries your name

Your relationships are portable.

Buyers you meet through the network are your clients, not ours. If either of you leaves the platform, the relationship leaves with you. We are infrastructure for the relationship, never a wall between you and the buyer.

No lock-in, by design

No pay-to-play, and a reason to believe it.

Your position is earned by observed performance, never bought. No sponsored placements, no paid rankings, no commission on what you transact. SoftSight earns from buyers who subscribe to the platform, which negotiates rates on their behalf, a feature that breaks the day suppliers start paying us for volume. We have a permanent, selfish reason to keep supplier-side payment out.

Which is what makes your standing mean something

Transparent, agreed rates.

You negotiate rates directly with the buyer, down to the quota cell where it matters. Every respondent is tagged at the rate they were sourced, immutably, so reconciliation matches the agreement line by line.

Paid what was agreed, in minutes not days

Commercial terms: free to join, built to stay that way

Joining is free during the founding-supplier period. No commission, no percentage of transactions, no fee for ranking or placement, all for the structural reason above rather than as a launch promotion. The network agreement states in binding terms that your standing and RFQ eligibility will never depend on payment. If a supplier-side subscription for optional value-added services ever arrives, it will be flat-rate and announced with notice.

What you get

What you get, beyond a listing.

None of these require the buyer to pay a higher headline CPI. They come from being visible by name at the moment a buyer compares, from being graded on the curve your work actually ran on, and from studies not going wrong in the first place.

Demand you don't hunt for.

You’re visible to every buyer the moment they source, including mid-field, when a buyer’s own network can’t close a quota and they open the RFQ to the network. That’s when a supplier with proven feasibility in a niche wins new business with no sales motion. Your declared strengths decide which RFQs reach you. You control how many.

Revenue without the cost of winning it

A record that sells for you.

Vetting has meant questionnaires and references: self-reported, static, identical for everyone. Your profile is built from what your panel actually did across real studies, refreshed continuously. For suppliers who are genuinely good, this is the proof the industry never gave you: independent, current, and impossible to fake with a capabilities deck.

An asset that appreciates, not a transaction

Hard work counts for you, not against you.

Every metric is benchmarked against studies of similar incidence, audience, and complexity, so a brutal 6% IR study can’t drag down your record the way a flat average would. Difficulty breadth becomes a visible asset: “proven on sub-10% IR healthcare” is a claim buyers notice, and only suppliers who take hard work get to make it.

The system rewards doing difficult things well

Cleaner operations, fairly enforced.

Studies arrive structured: clear specs, agreed rate schedules, redirects tested before launch, live quota visibility, reconciliation from respondent-level data. In-field issues get pinned to their real cause (a screener question, a traffic source, a broken link), not a vague “sample problem.” If a threshold pauses your traffic, you’re told why, and fielding resumes the moment it’s resolved.

Nothing silent, nothing unexplained

How verification works

Verification watches your work, not your paperwork.

No audits to schedule. No forms to refill. As studies field through the platform, your metrics accrue on their own.

  • IR accuracy

    How closely in-field incidence matches the incidence you quoted

    Every fielded study

  • Term-rate health

    Your termination rate against benchmarks for studies of similar difficulty, with concentration by term reason

    Live monitoring

  • Quality flags

    Duplicate fingerprints, geo and device mismatches, speeding and pattern anomalies per thousand entrants

    Live monitoring

  • Delivery reliability

    Completes delivered against committed volume and dates, including soft-launch punctuality

    Quota tracking

  • Billing accuracy

    Agreement between the rate schedule both parties signed and the final reconciliation, protection that runs both ways

    Reconciliation

  • Responsiveness

    Time from RFQ to quote, and from issue flag to resolution

    Workflow timestamps

Three fairness rules govern how it adds up.

Minimum volume

No standing until enough studies field to mean something. Until then your profile reads “building record”, which during the founding phase is true of most members, and buyers are told so plainly.

Context weighting

You are only compared within bands of similar difficulty, so a specialist panel is neither flattered nor punished by comparison with general-population trackers.

Recency

Recent performance outweighs history, so an improving supplier's standing improves with them.

Step away, and your record waits for you. Extended inactivity ages it through recency weighting, and after a defined dormancy period your public standing shows “record dormant” until fresh volume re-establishes it. You resume on the same record, never from zero.

Who checks the checker?

Structurally

The record buyers see is the exact record you see, input by input: a system that cannot tell two audiences two different stories.

Procedurally

You can dispute any input with evidence. Confirmed platform-side errors (a buyer's broken redirect misattributed as your term problem) are corrected retroactively.

Institutionally

The standing methodology, fairness rules included, is published openly rather than held as discretion. Independent third-party audit of it is our stated intention as network volume matures.

Data and privacy

What buyers see. What no one sees.

A supplier who has been burned before is right to ask what a platform takes when it isn't taking commission. Here is the line, drawn exactly.

Visible on your profile

  • Your performance standing and trend, shown as “building record” until statistically meaningful
  • Aggregate performance across your fielded studies
  • Difficulty breadth you have proven, e.g. “fielded sub-10% IR healthcare”
  • Panel reach, geographies, audiences, methodologies and certifications you declare

Never visible to anyone

  • Rates you have agreed with any client, in any identifiable form
  • The identity of clients you have worked with through the platform
  • Study-level details, or any single study's metrics in isolation
  • Your commercial terms, margins, or negotiation history

On rates, precisely. What you agree with a client is never shown to another party (not other buyers, not other suppliers) and never in a form that could identify you or them. Anonymised, aggregated rate indices (typical ranges for an audience, geography and period, attributable to no one) inform negotiation benchmarks across the platform, including yours, when you are deciding what to quote. Joining includes consent to that aggregate use, written into the network agreement in exactly those terms. If that distinction matters to your team, we’ll walk you through the mechanics before you sign.

SoftSight does not sell, share or license client or supplier data. Data is processed in accordance with GDPR, and our data-processing agreement, security overview, SLA terms and compliance documentation are available to your legal and procurement teams on request. See Security and Privacy.

How a study flows

From RFQ to payment: still your inbox, with structure around it.

There is no API to integrate and no portal your project managers must learn. The platform structures the workflow on the buyer's side. From your side, it is email.

01

RFQ arrives

A structured brief by email: audience, quotas, LOI, expected IR, timeline, volume. It reached you because your declared capabilities matched.

02

You quote by reply

Any format. The platform parses your CPI, feasibility and terms into the buyer's comparison view. Fast, clear quotes score well on responsiveness.

03

Rates get agreed

In your email thread, in plain language, down to the quota cell if the study calls for it. That schedule becomes the immutable reference for reconciliation.

04

Onboarding gets verified

Redirect links are captured and tested with batch test IDs before go-live, so launch morning holds no surprises.

05

Fielding, monitored

Soft launch opens against early-signal targets; full traffic follows when the numbers clear. Every issue is pinned to its cause; thresholds protect the study and your record equally.

06

Reconciliation and payment

Completes matched across sources in minutes, discrepancies flagged with cause, your invoice built line by line from respondent-level rates. Every excluded ID explained.

Standards of membership

What makes the badge worth wearing.

A network anyone can join is worth nothing to the suppliers in it. The promise to buyers (that every listed supplier is real, compliant and accountable) is exactly what makes your membership carry a price.

Suppliers attest to

Lawful panel recruitment with respondent consent

GDPR compliance and applicable local data-protection law

Adherence to recognised industry codes such as the ICC/ESOMAR International Code

Accurate representation of panel reach and capabilities

No undisclosed resale or brokering of another party's sample under your name

Consent to observational performance measurement and anonymised aggregate rate indexing

Persistent quality failures, misrepresentation or deliberate metric manipulation lead first to a documented review with the opportunity to respond, then suspension from new RFQs, and only then removal. Every step is communicated with cause. Nothing is silent.

The network today

The founding phase, stated plainly.

We won't dress it up: it's early. We would rather you knew the real state of the network than discovered it on a call, and the state it is in is the reason to join now.

You should know what you are joining

The first cohort is small and hand-picked, matching is done by our team rather than an algorithm, and most profiles read “building record” while the data accrues. Standings publish as suppliers cross the volume threshold, not before.

That is the advantage of joining now. Founding suppliers get concierge matching to relevant buyers, help shape the verification standards before they harden, and are first to carry a real standing when standings publish. If you have already fielded studies for FieldworkOS buyers, that history counts toward the statistical minimum immediately, and claiming your profile makes it visible from day one.

Where we are probably not the right answer

  • You want guaranteed volume: the network routes RFQs, it does not commit spend
  • You resell or broker another party's sample without disclosing it
  • Your panel is offline-first: CATI, in-person, or diary recruitment
  • You would want placement or ranking you can pay for; that will never exist here
Before you apply

The questions suppliers ask first.

Don't see yours? Reply to whoever sent you here, or write to us directly. We would rather answer it now than after you have signed something.

  • Do I have to change how my team works?

    No. FieldworkOS runs over email. You receive RFQs and send quotes exactly as you do today. There is no API to build and no portal to learn.

  • Does SoftSight take a cut of what I earn?

    No commission, no transaction fee, no pay-for-placement. That is structural, not a promotion. Our revenue comes from buyers subscribing to the platform.

  • Can buyers see the rates I charge other clients?

    No. Your agreed rates are never shown to any other party in identifiable form. Only anonymised, aggregated indices (attributable to no one) inform platform-wide benchmarks.

  • If I take a hard, low-incidence study and my numbers dip, does it hurt me?

    No. Every metric is benchmarked against studies of similar difficulty, so hard work never quietly punishes your record. It earns you difficulty breadth buyers pay attention to.

  • What if I go quiet for a while?

    Your record ages through recency weighting and, after a defined period, shows “record dormant” rather than disappearing. Come back, and you resume on the same history.

Joining

Talk to us before you decide anything.

Already fielded studies for FieldworkOS buyers?

Your performance record is waiting

Because the platform runs over email, your studies with FieldworkOS buyers have already accrued performance data. Claim your profile and it is visible to buyers from day one, with your history counting toward the statistical minimum immediately.

New to FieldworkOS?

Three steps to eligible

Complete a supplier profile (capabilities, geographies, panel reach, certifications), sign the network agreement, and pass a short verification call. You appear as “building record” and become eligible for RFQs matching your strengths right away.

Prefer email, or have a question this page doesn’t answer? Write to network@softsight.io, or reply to whoever sent you here. We’ll walk your team through the platform from the supplier side, live, in thirty minutes: no deck, just the workflow on your screen. You can also read how the network works or what we tell buyers.